///Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement2020-01-30T12:42:28+02:00

Customer Engagement

Use Dynamics 365 Customer Engagement to engage your customers, unify your sales and marketing activities, and drive sales with an all-in-one CRM cloud platform.

What is Customer Relationship Management?

Customer Relationship Management (CRM) encompasses a strategic roadmap fulled by technology that drives targeted customer and lead engagement campaigns to drive successful outcomes. Dynamics 365 offers an intelligent CRM platform that avails a seamless integration of customer-centric applications that work together in the cloud to provide invaluable client and marketing insights, using your data to work for you through Dynamics 365 insights and capabilities.

Become customer-centric with Dynamics 365

At Mint, we know that the key to a successful business is building and growing customer and prospect relationships, automating processes and applying business intelligence to get invaluable insights that will help you to predict your next sale, drive valuable targeted conversations and ensure a 360-degree view of all sales and marketing operations.

Customer Engagement Applications:

  Customer Service
  Field Service
  Marketing
  Project Service Automation
  Customer Insights

Enable your sales team to drive more efficient sales, make smarter sales decisions, and win more deals

Merge your sales and marketing activities into one Customer Relationship Management hub

Get real-time insights and analytics to make better decisions that your customer needs

D365 Customer Engagement Applications

CUSTOMER SERVICE

Enable your team to exceed customer expectations by providing real-time insights and professional support

FIELD SERVICE

Optimise your field service agent outputs with tools that include remote access monitoring and offline capabilities

MARKETING

Increase lead generation, track market trends and sales closure rates with an easy-to-use marketing automation tool 

PROJECT SERVICE AUTOMATION

Provide personalised and easily automated processes that control project outcomes and experiences

CUSTOMER INSIGHTS

Use AI-driven  integration to provide customer insights that help your sales team make better decisions faster

Solutions

SALES & MARKETING ENABLEMENT

ANTI-MONEY LAUNDERING & CLIENT REMEDIATION

DATA-DRIVEN CUSTOMER INSIGHTS