Use Dynamics 365 Customer Engagement to engage your customers, unify your sales and marketing activities, and drive sales with an all-in-one CRM cloud platform.
What is Customer Relationship Management?
Customer Relationship Management (CRM) encompasses a strategic roadmap fulled by technology that drives targeted customer and lead engagement campaigns to drive successful outcomes. Dynamics 365 offers an intelligent CRM platform that avails a seamless integration of customer-centric applications that work together in the cloud to provide invaluable client and marketing insights, using your data to work for you through Dynamics 365 insights and capabilities.
Become customer-centric with Dynamics 365
At Mint, we know that the key to a successful business is building and growing customer and prospect relationships, automating processes and applying business intelligence to get invaluable insights that will help you to predict your next sale, drive valuable targeted conversations and ensure a 360-degree view of all sales and marketing operations.
Customer Engagement Applications:
Project Service Automation
Enable your sales team to drive more efficient sales, make smarter sales decisions, and win more deals
Merge your sales and marketing activities into one Customer Relationship Management hub
Get real-time insights and analytics to make better decisions that your customer needs
D365 Customer Engagement Applications
Enable your team to exceed customer expectations by providing real-time insights and professional support
Optimise your field service agent outputs with tools that include remote access monitoring and offline capabilities
Increase lead generation, track market trends and sales closure rates with an easy-to-use marketing automation tool
PROJECT SERVICE AUTOMATION
Provide personalised and easily automated processes that control project outcomes and experiences
Use AI-driven integration to provide customer insights that help your sales team make better decisions faster