Dynamics 365

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Case Study: cidb

2020-09-23T08:54:27+02:00Case Studies|

South African construction industry regulator uses technology to drive social and economic growth The Construction Industry Development Board (cidb) aims to bring innovation to South Africa’s public sector construction industry and lead the way in sustainable growth, capacity development and empowerment of industry workers. The organisation facilitates construction procurement, effective infrastructure delivery and skills [...]

AI Pilot results at Limpopo clinic Case Study

2019-10-07T14:28:22+02:00Case Studies|

AI Pilot results at Limpopo clinic set to change the face of public healthcare A pilot initiative was implemented by Microsoft partner Mint Group and the Limpopo Department of Health (DoH) at the Rethabile Clinic, Polokwane, to establish the viability of Healthcare with Artificial Intelligence in enabling improved patient care. As this [...]

Univen Case Study

2020-02-25T12:33:08+02:00Case Studies|

The University of Venda (Univen) is a South African comprehensive rural-based University, located in Thohoyandou in the Limpopo province. Univen encompasses a digitally transformative culture that embraces innovative learning not confined to classrooms. The University is gearing its students for the fourth industrial revolution and constitutes a technology roadmap to be [...]

Business Leaders: Do You Rely On or Ignore Your Data?

2020-01-07T08:00:21+02:00Thought Leadership|

Written by: Yvonne Dias, CFO Data and analytics must become part of any business's DNA to ensure transformative decisions and strategies that foster competitiveness and increased profitability. However, establishing a data-driven culture is no small feat. A data-driven culture should originate at the executive level and filter down to all employees, but adoption [...]

Is your CRM software strategy ready for AI?

2020-01-07T07:41:45+02:00Thought Leadership|

Written by: Yvonne Dias, CFO Utilising the powerful capabilities of AI to revolutionise your CRM software strategy More and more businesses are realising that their competitive advantage lies in creating an engaging customer experience. Easy? Unfortunately, not. But, thanks to more accessible and affordable analytics technology and CRM solutions designed to accommodate it, [...]

Microsoft 365 | Firstline Worker Partner Case Study

2019-05-28T07:59:10+02:00Case Studies|

“When we put offers together, we start with the strength of what Microsoft provides then make sure to add value over and above that. There’s plenty we can do with PowerApps to engage and empower Firstline Workers.” Empowering the underserved When designing solutions for companies with Firstline Workers, Mint gives these critical [...]

BVT – Transformation in Engineering

2019-05-28T08:00:17+02:00Case Studies|

BVT Engineering Professional Services is a New-Zealand based organisation that creates practical, client-driven solutions to a wide range of engineering problems. The organisation’s focus on exceptional service, coupled with a continuous drive to digitally transform and enhance its operations, sets it apart and enables leading solutions for its clients. As an organisation at the [...]

Your CRM System – Nemesis or Ally?

2020-01-07T07:29:10+02:00Thought Leadership|

Written by: Pani Harito, Sales Executive As salespeople, we need to use a Customer Relationship Management system to ensure adequate lead capturing, follow up and nurturing – crucial aspects that have led to many celebrated deal closures and pats on the back for me and my sales comrades. Most CRM systems perform the [...]

The CRM Roadshow Leaves a Lasting Footprint in SA

2020-01-07T07:34:25+02:00Thought Leadership|

South Africa’s first CRM Roadshow was held at the end of March at Microsoft in collaboration with Mint Group. Aimed specifically at the Financial Services Industry (FSI), the event was deemed a tremendous success with the amount of Financial Services Providers (FSP’s) attending and logging in via live video conferencing from all over Africa, [...]

Remaining Agile in the Financial Sector – CRM

2020-01-07T07:38:11+02:00Thought Leadership|

By CRM Senior Project Manager Ross Musselman When I was growing up, banks were the icons of conservation. They were, by design, rigidly process-driven. Their investment decisions were cautious, as compared to investment markets (e.g. junk bonds and Black Monday), and they could be relied on for prudence above all else. It was all [...]

Mint Group Ranked in Top 1% of Dynamics Providers Globally

2020-01-07T07:17:44+02:00Thought Leadership|

Mint Management Technologies recognised as a top 2% global Dynamics 365 partner Leading technology consultancy, Mint Management Technologies has been awarded membership into the prestigious Inner Circle for Microsoft Dynamics at the annual Microsoft Inspire worldwide partner event, which took place in Washington, DC - July 2017. Deemed one of the most strategic Microsoft Dynamics partners [...]

How to gain a competitive advantage by identifying, attracting and retaining profitable clients – CRM

2020-01-07T07:11:42+02:00Thought Leadership|

Customer relationship management (CRM) is one of the most important phrases in the Banking and Financial Services industry (BFSI) – or at least it should be. In today's “financial” world these words should be linked with the following phrase: "Gain a competitive advantage by identifying, attracting and retaining profitable clients." Financial institutions today are [...]

Four Factors to Convince Your CFO You Need a CRM

2020-01-07T07:10:05+02:00Thought Leadership|

In today’s evolving marketplace customer experience software is not just a “nice to have,” but a “must-have,” and forms a critical part of every company’s engagement strategy. For the customer experience to positively impact an organisation’s bottom line, buy-in from all internal stakeholders is required to enable the delivery of a holistic client experience, [...]

Employee Engagement in the Latest Dynamics 365 Release

2018-07-10T11:45:24+02:00Thought Leadership|

by Ross Musselman and Justin Adan (Customer Centricity Client Leads) While Dynamics 365 was always a game changer in its ability to holistically address the applications that are required to drive process, accountability, and performance within the modern business, the latest releases for D365 has taken the solution up a notch in employee engagement [...]

Embracing a CRM initiative in the BFSI

2020-01-07T07:07:52+02:00Thought Leadership|

Customer relationship management (CRM) is one of the most important phrases in the banking industry – or at least it should be. In today's financial world CRM should be linked with the following mission: "Gain a competitive advantage by identifying, attracting, and retaining profitable clients." Financial institutions today are facing the same challenge today [...]

Digitisation and Insurance Risk Mitigation

2020-01-07T07:07:05+02:00Thought Leadership|

Ignoring all the policy and product details, insurance effectively comprises a process whereby clients outsource their perceived risks and ask organisations to carry the financial burden in the event that the risk occurs. This has been at the core of long-and-short term insurance processes over the past few decades where clients and insurance organisations [...]