Thought Leadership

/Thought Leadership

3 mistakes that make thriving CIO’s tank

2019-06-11T07:59:05+02:00Thought Leadership|

Written by: Tristan Dennis, Mint Sales Executive  The Accenture 2015 US Innovation Survey reported that 84% of executives considered their future success to be extremely dependent on innovation, with McKinsey adding that 80% of executives view their current business models as at risk of disruption in the near future. Imagine being the person [...]

The Focus of Workplace Design

2019-05-28T07:34:30+02:00Thought Leadership|

Written by: Yvonne Dias, Mint Group CFO Employees Shouldn't Be the Focus of Workplace Design, They Should Be the Designers Lack of change management and buy-in from staff are two of the most significant contributors to project failure, highlighting the need for employees to be part of workplace design. Including employees in the [...]

AI and ML in Small Businesses

2019-05-28T07:41:11+02:00Thought Leadership|

Written by: Craig Heckrath, AI Delivery Lead AI and Machine Learning Are Slowly Making Their Way Into Small Businesses Large organizations are at the forefront of artificial intelligence and machine learning innovations in large part because they have the resources to invest the time and funds needed to bring projects to fruition. However, [...]

Digital Workplace: The View From South Africa

2019-02-21T08:43:04+02:00Thought Leadership|

Written by: Yvonne Dias, CFO The state of digital workplace adoption in organizations covers a wide range of stages, and South African organizations are no different. Some companies are working on a digital strategy, while others are in the early stages of implementation. But very few companies have a proper digital workplace strategy [...]

4 CRM Trends to Ignite 2019

2019-02-13T14:24:47+02:00Thought Leadership|

Written by: Sugeshni Subroyen, Head of Brand Never has the emphasis on customer centricity been more rampant than it is in the era of the connected customer who, thanks to technology, has become more powerful and vocal than ever before, marking only the beginning of an era where failure to listen equals a [...]

Is your CRM software strategy ready for AI?

2019-05-28T07:58:49+02:00Thought Leadership|

Written by: Yvonne Dias, CFO Utilising the powerful capabilities of AI to revolutionise your CRM software strategy More and more businesses are realising that their competitive advantage lies in creating an engaging customer experience. Easy? Unfortunately, not. But, thanks to more accessible and affordable analytics technology and CRM solutions designed to accommodate it, [...]